SIM Boutiques – Shipping Policy (India Only)

1. Shipping Coverage

We ship to all parts of India, including major cities, towns and remote areas. Orders from Jammu & Kashmir, Northeast states and islands may require additional delivery time.

2. Order Processing

• All orders are processed within 1-2 working days (excluding Sundays & public holidays)
• During sale periods (festive seasons/mega sales), processing may take 2-4 working days

3. Shipping Options

*Priority shipping available for select pin codes in metro cities

4. Shipment Tracking

• You will receive tracking details via SMS & email once shipped
• Track your order using our website or courier partner's portal

5. Delivery Partners

• Delhivery
• XpressBees
• India Post
• Ecom Express

6. Address Guidelines

• Provide complete address with:
  • ✓ Full name with title (Mr/Ms)
  • ✓ Complete street address
  • ✓ Landmark
  • ✓ PIN code
  • ✓ Mobile number
• We do not deliver to P.O. boxes or freight forwarding addresses

7. Delivery Issues

• Delayed shipments: Contact us after 7 working days
• Non-delivery: Report within 10 working days
• Damaged goods: Notify within 48 hours with photos

8. Order Modifications

• Cancellations accepted within 6 hours of order placement
• Address changes permitted only before shipment dispatch

9. Contact Information

For shipping assistance:
📧 support@simboutiques.com
📞 +91 828282 2266, 9172158107 (10AM–6PM, Mon–Sat)

Note: Delivery timelines are estimates and not guaranteed.