SIM Boutiques – Return & Refund Policy

1. Eligibility for Returns

We accept returns only under the following conditions:

• The product is defective, damaged, or incorrect (mis-shipped).
• The item is unworn, unwashed, and in original condition (with all tags attached).

2. Non-Returnable Items

• Final sale items (if applicable).
• Any item without original tags or showing signs of wear/washing.

3. Return Process

• Contact us within [7] days of delivery at support@simboutiques.com with:
  • Order number
  • Photos of the issue (if defective/damaged)
  • We’ll provide return instructions and a shipping address.
  • Do not return items without approval—they won’t be accepted.

4. Refunds

• Approved returns will be refunded to the original payment method within 7–10 business days.
• Shipping costs are non-refundable, unless the error was ours (e.g., wrong item shipped).

5. Exchanges

Exchanges are offered only for defective/wrong items (subject to availability).

6. Questions?

Email support@simboutiques.com for assistance.